Published:
May 15, 2023
OOH Sales Blog

Stop Spending Your Time Drilling Dry Wells

One of the great conundrums of life is the amount of time the average OOH salesperson spends with prospects who never move forward and become clients.  A person could argue that the vast majority of a salesperson’s “selling time” is actually spent drilling dry wells.  You could even say that its just the nature of selling… got to kiss a lot of frogs before you find your prince!  Let’s face it, not every business needs or wants outdoor advertising in their marketing mix.

Are we as professional salespeople therefore doomed to spend an inordinate amount of our time with the many just to find the few?  Before you get to thinking this isn’t that severe of an issue, let’s look at some facts.  Ever stop to think about what I do as a salesperson?  Paperwork, CRM data entry, service current clients, internal meetings, research to find likely prospects and prep for prospect meetings, get ad copy, get artwork, get approvals for creative, prospecting activities, conduct sales calls, etc.

Into statistics?  Here’s one for you…depending upon the study you are reading, the average OOH salesperson only spends anywhere between 30 to 35% of their time actually selling… to both businesses that become clients AND to those that do not. Doesn’t take a ‘rocket surgeon’ to figure out that we are spending very little of our time in front of prospects that have a high degree of likelihood in becoming our client.  Anecdotally, if you made us guess, probably falls in the area of about 5% of salesperson’s total time is spent with fully qualified prospects who have a high degree of opportunity.  Given all of the other non-selling activities that we must do, we have to find a way to be as efficient as possible with the time we have to devote to pure selling.

Interestingly, in our experience, it doesn’t seem to matter if we are meeting a person who has 20+ years of experience or one that has 1 year of experience in the industry.  Almost no one has an effective method to quickly qualify/disqualify a prospect.  To determine if this is an opportunity that I should invest more time in or should I back out gracefully and find a more qualified prospect to spend my time nurturing?  To be fair, most were never taught any methodology to do so.  

In the absence of an ability to qualify, I must hang in there and keep pitching to see if I can say something that might spark an interest, something that gives me some sort of sign that there is life in this conversation, some potential for a sale. Let’s be honest, I can spend a tremendous amount of my day in these type of conversations that lead nowhere 

If you don’t have a systematic, no pressure approach to prospects that:

…then maybe you should consider how this could radically increase your face time with qualified prospects and grow revenue FAST! 

Need help with sales skills or coaching to take your out of home company to the next level. Learn more about OOH Sales Mastery at oohmastery.com or Contact Dan Nausley at dan.nausley@sandler.com, 423.702.5579.

Lisa & Dan Nausley of Sandler Chattanooga have developed the OOH Sales Mastery Program after more than a decade of training/coaching scores of OOH Operators across the country in sales, leadership, and executive coaching.

Read more Outdoor Sales Mastery Blogs

Published:
March 23, 2024
OOH Leadership
Five Best Practices for Leading High-Performance Salespeople
One of the mistakes that we see often with leaders of OOH sales teams is that they spend an inordinate amount of their time working with the team members that are not performing at an acceptable level. Sometimes spending as much as 75% of their time on the weakest performing salespeople. Trying desperately to raise the bar on their performance, often they will by in large neglect interactions with the high performers on the team.‍It may sound counterintuitive to not focus all your efforts trying to improve the reps who have the most opportunity for improvement. However, think of it this way. If you have to lose a salesperson, who would you rather see go? The high performer or the one that never seems to come close to reaching the minimum level of production you expect. The most valuable investment you can make in your salespeople is your time, your attention, your guidance and your coaching. ‍While we are not suggesting that you shouldn’t work with and spend time with the under performing reps, we must avoid at all costs the perception that the only way to get your attention is to under perform.
Published:
March 7, 2024
OOH Sales
Qualify Hard, Close Easy
In OOH Sales Mastery, we teach and relentlessly reinforce a simple principle, an impossible-to-forget idea that carries massive implications for optimal revenue production: qualify hard, close easy. One of the big problems we see, though, is that people sometimes imagine they’re qualifying hard, but aren’t. Why not? Because they aren’t completing a non-negotiable element of qualification: qualifying the potential buyer’s Pain, (or in layman’s terms…their problems, issues or concerns). If we haven’t done that, we have no place making any formal recommendation or presentation to the buyer. And, as a result, we can’t expect to close easily. When we qualify effectively their Pain, what are we doing? We’re clarifying, in emotional, practical terms that resonate for the buyer, exactly what all the potential costs are for not taking action on a problem that’s keeping them from getting where they need to go next in their world. One of our most famous tools for clarifying the emotional impact of those costs is known as the Pain Funnel. It’s a powerful series of questions that is designed to allow the prospect to self-discover not just what is happening but why it is happening and most importantly, how does that issue affect the bottom line.